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  1. My rainbow vacuum cleaner is about 21 years old. When I went to use it yesterday it started to smell very bad. I tried to clean it but I cannot remove The spinning dial at the bottom. What do I do?

    • Hi Melanie.
      The Separator is supposed to be removed and cleaned at least once per year. When it is not clean for a long time eventually get stock and very hard to removed. When this happens the only way is to take your Rainbow to an authorized distributor/repair place.
      Sorry for that, but I hope next time you wouldn’t let this happening again.

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